Every single product is 100% Guaranteed!For purchases of equipment and non-consumable supplies, returns are accepted within 90 days of purchase. Consumable supplies may be returned within 90 days of purchase if unused and unopened or defective. After 90 days, but within 1 year, returns will be accepted on any defective items. If there is an upgrade of equipment, unused, unopened consumable supplies may be eligible for credit. Only the most recent is eligible, and if the order is over 1 year old, but not greater than 2 years, the maximum credit is 50% of the original purchase. No returns are accepted on custom-designed equipment or accessories. Please contact the PB Supply Line directly for information regarding upgrade credits or to arrange for a return authorization.
FEDERAL LAW UNDER THE USA PATRIOT ACT REQUIRES US TO OBTAIN A FEDERAL TAXPAYER IDENTIFICATION NUMBER (TIN) FROM EACH CUSTOMER OPENING A PITNEY BOWES BANK ACCOUNT. PITNEY BOWES BANK PRODUCTS INCLUDE THE PURCHASE POWER ACCOUNT AND RESERVE ACCOUNT. YOUR TAXPAYER IDENTIFICATION NUMBER (TIN) IS YOUR EMPLOYER IDENTIFICATION NUMBER (EIN) IF YOU ARE A PARTNERSHIP, CORPORATION, BANK, STATE OR GOVERNMENT AGENCY, OR NON-PROFIT ORGANIZATION, OR YOUR SOCIAL SECURITY NUMBER IF YOU ARE A SOLE PROPRIETOR. ADDITIONALLY, THE INTERNAL REVENUE SERVICE (IRS) REQUIRES US TO OBTAIN TAXPAYER IDENTIFICATION NUMBERS (TIN) FROM CUSTOMERS IN ORDER TO REPORT THE FREE POSTAGE EARNED ON THE RESERVE ACCOUNT
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Shipping Options
For your convenience we offer the following shipping options:
Ground Delivery: Guaranteed delivery within 7 - 10 business days
2nd Day: Guaranteed delivery within 2 business days
Overnight: Guaranteed delivery the next business day*
*Order must be received by 5:45 pm EST and is subjected to credit card approval (for credit card orders).
Simply enter your order and choose your shipping method.Please note that we do not ship on weekends or major holidays.
(Shipping/handling charges will calculate based on items ordered and shipping method chosen.)
Tax Exemption Notice
An account is billed taxes according to the installation address of the account and based on the current tax status information on file with the Pitney Bowes tax department.
If our tax department already has your tax certificate, your order will NOT be charged tax even though the tax value appears on this online order.
If they do not have your certificate, please read below:
The Pitney Bowes Tax Department requires that a valid tax certificate be on file with the tax department prior to changing the exemption status.
Please fax a copy of the tax certificate to 203-749-7599 with the 11-digit account number written at the top of the certificate copy.
Once your certificate has been received and validated, the tax status will be updated accordingly.
Please do NOT fax orders to this number for they will be unable to process them. Thank you.
About Free Ground Shipping
Receive FREE Ground Shipping on online supply orders over $ (subtotal before tax)*.
Valid for Ground Shipping ONLY. Charges apply if an alternate delivery method is selected.
Transportation and Destination charges still apply to orders shipped to Alaska or Hawaii.
Valid only on new online supply orders placed on
www.pb.com/supplies. Offer not valid on phone orders.
This offer cannot be used as a credit or refund towards a previous order.
Offer is not available to customers with special contract pricing for supplies.
Pitney Bowes reserves the right to end or change the Free Shipping offer at any time without notice.
Shipping rates are subject to change.
*The $ subtotal requirement is met if the subtotal of the order equals $ before tax and / or promotion codes are applied.